Support

Help center

How can we help?

Follow the Help Center for Smart setup, Manual setup, schedules, and Broadcast Tools. For account or stream questions, email us. Logged-in customers can also use dashboard support chat.

Email: support@laizo.stream

Read the Help Center

Setting up a stream

Choose Smart for a connected YouTube or Facebook account, or Manual RTMP for a platform Stream URL and key. The Help Center shows the current screens.

Smart and Manual setup →

Readiness and playback

A ready setup and a live signal are different states. Confirm picture and sound on the destination after Go Live.

Understand stream status →

Contact support

Include the stream name, Smart or Manual mode, what you expected, and what happened. Attach a screenshot with passwords and stream keys hidden.

Never send passwords, recovery codes, or stream keys.

Email support@laizo.stream →